Trouble Shooting

Our website works best with Microsoft Edge, Google Chrome, Apple Safari, and Mozilla FireFox. All browsers should be maintained and updated regularly for the safety and security of your information.

Google Chrome


  • Clearing Cookies - Watch Video
  • Clear Cache - Watch Video
  • Allow Popups - Watch Video
  • Update Safari
    • Open the App Store on your Mac Device
    • Go to the Updates tab
    • Find and activate the Safari update
      • On this screen, the App Store will show you all of the updates which are available to you. It will bundle all of the System Applications (eg iTunes, Safari, Security Updates etc) which have updates available into one main "Software Update" item - shown in the following image.
      • If you click the UPDATE button, it will install all of those updates in one go. Notice that in some cases this may also require you to restart your computer.

        If you click the UPDATE ALL button, it will install all of the System Application updates, as well as any Third Party updates - you may be required to restart with this option as well.

        It is generally a good idea to install all of the available updates, but be aware: this may change how some of your software functions in the future. You should always have a backup of your system before you install System Updates.

        Upgrading just Safari
        If you want to upgrade just Safari and install none of the other available updates, click the blue "More" link; this will expand the System Applications, allowing you to pick and choose which updates to install.


Microsoft Edge