My husband and I shopped and shopped for cabinets, in person and online, although we worried that with online we wouldn’t be sure that we would actually receive the quality promised. Still, we ordered from Cabinets.com - and we could not be happier. The design experience was wonderful, with a talented and patient designer. Ordering was easy. The time delay was long, but we’d been informed of that upfront. Communication about manufacturer and shipping was prompt. And, today, our cabinets arrived and they are...gorgeous, solid and precisely what we were promised. Terrific help, great communication, superior quality and a bargain price. What a company!
The design service was perfect. The cabinets fit like a glove and the features are exactly what I need. The experience of the designer really helped me avoid mistakes and ensure that my kitchen functions just the way I desire. I received the cabinets sooner than expected which was a bonus. The quality of the cabinets is top notch. Exactly what you would expect for custom cabinets but at prices lower than most quality cabinets could be. I highly recommend Cabinets.com and do so without any hesitation.
Every interaction I had with Cabinets.com from initial order, while my order was in production, through product delivery was exceptional. I made a mistake when I placed the order which was corrected by the team with the utmost in customer service and professionalism. What I was impressed with the most, is that all employees are empowered to serve the client which speaks volumes about the integrity of this company which I would highly recommend.
I couldn’t be more thrilled with my dream kitchen! We purchased all of our cabinets from Cabinets.com, and my whole experience was wonderful. We ordered samples and worked with Danny W. for design, and he was so patient and helpful and made as many tweaks as I requested. We ordered all of the cabinets as soon as the design was finalized. Shipping was right on time. Unfortunately, upon arrival two were damaged in transit, I took pictures and sent to customer service, and they put in for replacements right away. The replacements arrived quickly and were in perfect condition. My contractor installed them and they look fantastic, it absolutely made my dream kitchen a reality! The cabinets are solid wood and are wonderful quality and have held up well in the last year.
Cally H. is an excellent designer who helped me plan the floor layout and cabinet interiors for my old kitchen in 2017, and for 7 rooms (kitchen, mud room, laundry room, and 4 bathrooms) in my new house in 2019. My old kitchen was a 10 x 10 box with 3 doorways. Cally showed me how to maximize the small space and greatly improve its functionality. That first project took several weeks because I was a renovation rookie and was overwhelmed by all the options available. Designing the new house's kitchen and 6 additional rooms took only a couple of hours of intense collaboration, which was finalized today. I'm looking forward to seeing the completed results! I've recommended Cabinets.com to lots of people, including the 7 contractors I interviewed for the new house renovation project.
I just have to quickly say I was skeptical about working with cabinets.com however when they came in 50% less than the local custom cabinet shop - I decided to give it a shot! What an experience! I basically called up and got the help of a designer (Holly K.) who took care of everything. I gave her measurements and then she asked me questions, etc. In addition - she sent technical drawings and professional renderings that would show me what the space would look like completed! She responded quickly to emails and follow ups. The cabinets came in as described. The delivery was exactly how they told me it would be. The folks who delivered were great and very helpful! I did have a flaw with one of the cabinet doors which customer service promptly took care of! I just am shocked at how unbelievable service was from an on-line company! Very good job!! I would recommend for sure! Thanks.
We worked with Suzanne to design our dream kitchen and the process couldn't have been easier. We were designing for a new build, so we gave her our dimensions and what we needed in the space and she worked with us back and forth (and back and forth) with designs until the design was perfect. They had the exact door styles and cabinet colors that we were looking for, and all of the on trend styles and colors that you would expect from a cabinet company. The production time was reasonable, we were able to customize cabinet depths, cabinet inserts and roll outs and get a stacked cabinet look for a 9 foot ceiling in one cabinet, which was amazing in this price range. The cabinets and finish are great quality. We had one issue with a crack and all we did was take a picture and send it to them and they expedited production of a new cabinet so that the kitchen could still be completed on time. Overall, we were more than pleased with the design services, renderings, customer service and product that we received from Cabinets.com and would highly recommend them to anyone. In fact, a family member that was renovating their kitchen loved our cabinets so much that they used them also and were very happy with their product as well.
Anonymous in Long Island
This was an excellent buying experience from beginning to end. Holly assisted in design and did an excellent job and missed zero details. I was so impressed with the quality of the packaging and the product itself. A full kitchen with island and some extra bookcases and ZERO damage. Almost impossible to imagine. I was skeptical having never thought I would consider such a large purchase sight online but they exceeded my expectations ten fold! I would highly recommend this company to anyone looking for great cabinets at very good pricing.
I found this group off a random internet search - I could not be more happy. I’ve reached my first milestone in the project and we just ordered our kitchen. Their designers made the process so easy, distance was not a factor. They provided better service than the three other companies that we received quotes from. Consider them for your next project. You won’t be disappointed.
From the beginning, the design was excellent and the communication and turnaround time was great. No complaints at all. I got the cabinets ordered and they were actually delivered early. I had to get the delivery company to hold them as I was not ready for them yet! They did and that was great.
After installing them there was one cabinet door that was damaged. I uploaded a picture and there was a replacement door sent out rather quick.
Have to give credit where credit is due - this is a great company to deal with! I highly recommend.